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Privacy Policy

This website is owned and run by Bandook Limited.

At Bandook, we are committed to protecting and respecting your privacy. This Privacy Policy explains the types of personal information we collect, how we use that information, who we share it with, and how we protect that information.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information, and how we will treat it. By continuing to use this website, you are accepting and consenting to the practices described in this policy.

  1. Registration name: Bandook Ltd

  2. Place of registration : England & Wales

  3. Registered office address: Unit 4 Progress Business Centre, Whittle Parkway, Slough, Berkshire, UK, SL1 6DQ

  4. Registered number: 10784478


We may collect information about you from different sources detailed below.
Information you give us: 

You may choose to provide personal information to us, for example by filling in forms on our website or at one of our stores or counters, entering competitions and prize draws, creating an account on our website or via a mobile app, contributing on one of our social platforms, or contacting us by email, phone, live chat, or otherwise. 
The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, health information, and user-generated content. If you login to one of our sites using social login, you will also be giving us access to your social data on the relevant social network.
Information we collect about you: 
When you visit our site we may use cookies and other technologies to automatically collect the following information:

  • Technical information, including your IP address, your login information, browser type and version, device identifier, location and time zone setting, browser plug-in types and versions, operating system and platform, page response times, and download errors; 

  • Information about your visit, including the websites you visit before and after our site and products you viewed or searched for;

  • Length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

If you are using one of our mobile apps, we may also collect information about the way you use our app.

We may use your personal information…
To get in touch and provide you with services you have asked for. We may:

  • Send you information about products and surveys that may be of interest to you (where you have consented to this), or offer you opportunities to participate in competitions or surveys; 

  • Contact you about a particular type of product where you have started a transaction but not finalised your purchase;

  • Provide you with products or services that you request from us, including carrying out any actions required from your request e.g. process an order that you make (including payment and delivery), or setting up an account with us;

  • Give you updates on any changes to our service;

  • Keep an up to date suppression list where you have asked not to be contacted, so we do not inadvertently re-contact you;

  • Process your payments and protect against fraudulent transactions.

 To improve our site and content. We may:

  • Administer, monitor, and improve our site, social media pages, and email content, including troubleshooting, analysis, testing of functions and different site design ideas

  • As part of our efforts to keep our site safe and secure;

  • Offer you content that is relevant to your location e.g. invitations to events;

  • Otherwise as required or permitted by law.


We do not share you personal information with third party companies. 



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